Class Cancellation Policy  

 

Safety provisions and occupancy limits require HHAC to utilize a class reservation system.   

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Group Exercise class reservations can be made using the Hampshire Hills Athletic Club App 26 hours prior to class start time or by calling the Front Desk.

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A class reservation cancellation is required if you determine that you are unable to attend a scheduled class for which you made a reservation.  

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Cancellations can be received using the Hampshire Hills Athletic Club app up to two hours before the start of the class.   

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Any cancellations made within the two-hour window before the class begins must be made with the Front Desk. This allows the Front Desk sufficient time to offer the reservations to a wait-listed member. 

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There will be a $20 fee for a cancellation in a wait listed class for which the Club was unable to fill the cancelled reservation.

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If you are on the wait list and know you will not be able to attend, please cancel your spot on the waiting list. Same fee will apply for non-attendance.