Class Cancellation Policy
Safety provisions and occupancy limits require HHAC to utilize a class reservation system.
Group Exercise class reservations can be made using the Hampshire Hills Athletic Club App 26 hours prior to class start time or by calling the Front Desk.
A class reservation cancellation is required if you determine that you are unable to attend a scheduled class for which you made a reservation.
Cancellations can be received using the Hampshire Hills Athletic Club app up to two hours before the start of the class.
Any cancellations made within the two-hour window before the class begins must be made with the Front Desk. This allows the Front Desk sufficient time to offer the reservations to a wait-listed member.
There will be a $20 fee for a cancellation in a wait listed class for which the Club was unable to fill the cancelled reservation.
If you are on the wait list and know you will not be able to attend, please cancel your spot on the waiting list. Same fee will apply for non-attendance.